To search or to browse: How users navigate a new interface for online library tutorials

Abstract

As academic libraries create online learning objects, it is important to consider whether such resources actually reach and answer the questions of intended users. This study considers three points of inquiry for one academic library: how its users make their way to the library’s tutorials; user preference for searching or browsing for resources, when given both modes of access; and, the kinds of online learning objects or tutorials users are seeking. A close examination of web analytics and users’ search terms within the tutorials interface helped to illustrate patterns of access and highlighted users’ needs for tutorials and online learning objects.